Frequently Asked Questions

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Getting Started

What is Knotentials?

Knotentials is a wedding planning platform designed to help couples organise every aspect of their big day — from managing guests and budgets to tracking checklists and discovering vendors.

Do I need to create an account to use Knotentials?

Yes, a free account is required to access your personalised wedding dashboard. Sign up takes less than a minute and gives you instant access to all planning tools.

Is Knotentials free to use?

Knotentials offers a free plan with access to core planning tools. Premium features may be available in future plans — we'll always give you plenty of notice before any changes.

Budget Planner

How do I set my total wedding budget?

On the Budget Planner page, click the total budget number at the top of the page to edit it inline. Press Enter or click the checkmark to save.

Can I track partial payments for vendors?

Yes! Each budget item has a payment history feature. Click the history icon on any item to log individual payments, and the progress bar will update automatically.

Can I export my budget?

Yes, you can export your full budget to an Excel spreadsheet using the download button on the Budget Planner page.

Guest Management

How do I add guests to my list?

Navigate to the Guests page from your dashboard and use the 'Add Guest' form. You can add individual guests or import a list.

Can I track RSVPs?

Yes, each guest has an RSVP status that you can update as responses come in. The guest page shows a summary of confirmed, pending, and declined responses.

Is there a limit to how many guests I can add?

There is no hard limit on the number of guests you can add to your list.

Vendors & Marketplace

How do I find vendors on Knotentials?

Visit the Marketplace from the navigation menu. You can browse and filter vendors by category, location, and other criteria.

How do I list my business as a vendor?

If you're a wedding vendor and would like to be listed on Knotentials, please reach out to us at hello@knotentials.com and we'll get you set up.

Account & Privacy

How do I update my wedding date or details?

Go to Settings from your dashboard. You can update your wedding date, partner names, and other details there.

Is my data secure?

Yes. We take data privacy seriously. Your information is stored securely and is never sold to third parties. Please review our Privacy Policy for full details.

How do I delete my account?

To delete your account and all associated data, please contact us at hello@knotentials.com. We'll process your request promptly.

Still have questions?

Our team is happy to help you with anything not covered here.

Contact Us